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Say Farewell to the “Reports” Feature in Freshdesk

September 26, 2023

Join our free online session on September 26, 2023 from 16:00 to 17:00 CEST as we say farewell to the Reports feature in Freshdesk.

On October 15th, the Reports feature will be permanently transferred to the Analytics feature.

In the past year, we have already explored the functionality of the Analytics tool, but since we've noticed a growing need for guidance, we are organizing a live webinar to assist you in migrating your current reports to the new Analytics tool. 

Here are some advantages of the migration from Freshdesk to Analytics:

  • User-Friendly: The no-code platform allows any team member to create reports and dashboards without the need for queries, SQL, or training.
  • Accessible Anywhere: Whether you're working from home, on the go, or in the office, Freshworks Analytics provides seamless access on both desktop and mobile devices.
  • Tailored Analytics: Customize your reports to align with your team's style preferences. Adjust colors, widget sizes, and metrics to suit your team's specific needs.

Freshdesk Reports transfer to Freshworks Analytics

Account Manager Jasper Arbeel and Lead Consultant Koen de Leeuw will demonstrate, step-by-step, how to integrate your report documents and answer any questions you may have about the analytics feature!

Sign up via the form on top of this page to join the FREE webinar!

We hope to see you there!