We’re pleased to join the Agentforce World Tour in Mumbai as a Platinum Partner—a forum where conversations move beyond platforms and into execution at the Jio World Convention Center, BKC, Mumbai.
For us at Xebia, this event is about more than showcasing innovation. At Xebia, we’ve seen firsthand what it takes to move from AI ambition to AI execution—especially in BFSI. This isn’t about layering GenAI on top of CRM. It’s about building the intelligence into your service model, your advisor workflows, your governance stack. That’s what Agentforce unlocks. And that’s where we come in—not with theory, but with the architecture, accelerators, and expertise to make it work.
Why This Event Matters
Customer expectations have outpaced static CRM systems. What’s needed now is a shift from workflow automation to decision automation—where service platforms don’t just react but learn, adapt, and resolve in real time.
Agentforce is Salesforce’s response to that need. And at Xebia, we’re helping our clients integrate it as part of a modern Customer 360 stack—built with governance, real-time intelligence, and outcomes in mind.
What You’ll See at the Xebia Booth
- Customer 360, Rebuilt for BFSI - We’ll show how banks and insurers are moving beyond dashboards to decision systems—where AI personalizes every touchpoint, from onboarding to renewal.
- AI-Led Claims Processing - See how we’re enabling faster, smarter claims—cutting cycle times, improving accuracy, and embedding compliance without slowing down service.
- Agentic AI in Action - This isn’t chatbot hype. We’re showing how GenAI, model observability, and real-time feedback loops can support advisors and service reps with explainable, trustworthy suggestions.
Let’s Talk Outcomes
Whether you’re in banking, insurance, or enterprise CX—our team will share how we’re helping clients move from experimentation to execution:
- What a working GenAI strategy looks like inside Salesforce
- Where Agentic AI adds value beyond traditional automation
- How to embed intelligence into CRM without overhauling your stack
Book a 1:1 with Our Experts
Walk through our accelerators across industries, see live demos, and get tailored advice from our solution architects on how to modernize CX with confidence and control.