Manage service requests directly on monday service.
Streamline your internal and external support workflows with built-in AI, automations, portals, and real-time visibility.
What You’ll See in the Webinar:
- How monday service automatically classifies and routes tickets by type, urgency, sentiment, and department
- How to use the Tickets board for sorting, status transitions, communication, and notifications
- A look at unique monday service features such as the Customer Portal, AI Assistant, auto-reply, custom inboxes, and incident management
- How to connect service workflows with other monday teams and data for full transparency
- How analytics and dashboards track volume, SLA performance, trends, and bottlenecks
Who Should Attend:
- IT and service desk leads or managers
- Operations, support, and shared-services leads
- Current monday.com users exploring service use cases
- Teams looking to move from manual request handling to structured, scalable operations
Event Details:
📅 Date: Wednesday, November 19th
⏰ Time: 16:00–17:00 CET
🎤 Speaker: Nathan Hasterlik (monday.com Implementation Consultant @ Xebia)
See how monday service helps you manage tickets, scale service operations, and integrate seamlessly with your existing workflows.
Registration closed
This event has already taken place. But don't worry! The recording of the entire session will soon be available to watch on-demand.