From Workflow Automation to Agentic Insurance

March 04, 2026
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Re-imagine Claims & Underwriting with Intelligent Orchestration

The insurance industry is at a pivotal inflection point. While many insurers have digitized individual processes, most still struggle with fragmented data, manual decision-making, long cycle times, and limited transparency across claims and underwriting.

This session introduces the concept of Agentic Insurance, where intelligent agents don’t just automate tasks, but actively orchestrate decisions, workflows, data, and compliance across the insurance lifecycle.

Drawing from real-world insurance transformations, Xebia and Appian will demonstrate how insurers can move beyond traditional workflow automation to agent-driven claims and underwriting modernization, powered by the Appian Low-Code Platform.

📅 Wednesday, March 4th | 17:00 CET

📍ADN Centrum Konferencyjne,
ul. Grzybowska 56,
00-844 Warszawa

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Who should attend:

Insurance CIOs, CTOs, and Heads of Transformation

Claims & Underwriting Leaders

Digital, Automation, and AI Strategy Owners

Operations and Compliance Leaders

By the end of this session, you will:

Gain a clear understanding of agentic orchestration in insurance

See how claims and underwriting can be modernized incrementally yet strategically

Learn how low-code platforms accelerate innovation while ensuring governance

Network with peers facing similar transformation challenges in the insurance sector


Solutions & Live Demonstration:

Solution 1: Agentic Claims Modernization

Transform claims operations across the entire lifecycle right from FNOL to closure.

What we enable:
  • End-to-end orchestration of claims workflows
  • Real-time data access across systems and vendors
  • Embedded fraud checks and compliance controls
  • Faster resolutions and improved customer experience

Business challenges addressed:
  • Fragmented data across multiple systems
  • Manual and slow claims handling
  • Poor third-party coordination
  • Limited real-time visibility and control


Solution 2: Agentic Underwriting Modernization

Digitally orchestrate underwriting from submission to policy issuance.

What we enable:
  • Faster, more consistent underwriting decisions
  • Intelligent workload distribution
  • Automated referrals and approvals
  • Complete audit trails for regulatory compliance

Business challenges addressed:
  • Slow submission-to-bind cycles
  • Inconsistent risk assessments
  • Manual data gathering
  • Lack of transparency and decision traceability

Agenda:

Welcome & Introductions

The Shift from Automation to Agentic Insurance

Live Demonstrations: AI-Powered Claims Processing & Intelligent Underwriting

Open Discussion, Networking, Food & Drinks


Event Partners:



Speakers:

Speaker details coming soon


Register now – seats are limited!

Join us for an exclusive knowledge-sharing and networking session on the future of insurance operations.

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