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Breakfast Session

Customer Centricity Revolution: From Shareholder Value to Customer First

September 13, 2023

Welcome to Xebia Breakfast Sessions: Healthy breakfast and sharing knowledge before the workday starts.

We all understand the importance of value creation in every company's success. However, we have observed that many organizations struggle to find the right balance between Shareholder Value and Customer Value. 

Welcome to our breakfast session where we will have an in-depth discussion on the importance of customer-centric organizations. We will explore how keeping customers in focus leads to sustainable long-term growth and enhanced shareholder value.

The session will cover several key aspects: 

  • Key differences between Shareholder Value and Customer Value 
  • The necessity for a focus shift and its benefits 
  • Strategies for executing this transition 

But this session is not just about us sharing our knowledge with you. We want to create an interactive and collaborative environment where all attendees can actively participate. We encourage you to bring your experiences, ideas, and challenges related to focusing on Customer Value. 

Join us on September 13th for a delicious breakfast, where Nafiseh Nazemi and Marnix van Wendel de Joode will be delighted to host you: 

07.30 Walk-in and Breakfast 
08.00 Interactive Presentation 
08.45 Discussion & Wrap-up

Location: Xebia, Laapersveld 27, Hilversum

Secure your spot now and be part of this inspiring event. We look forward to sharing breakfast and generating value that will benefit all present. 


Due to unforeseen circumstances, we unfortunately have to postpone the event.

Please contact Monique Jongerden, if you wish to attend in the future: