AI to ROI Leadership Series

From Readiness to Reality: The Next Phase of AI Workforce Transformation

March 26, 2026
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From Readiness to Reality: The Next Phase of AI Workforce Transformation

While many organizations have successfully launched AI literacy programs, the real challenge has only just begun: turning that initial awareness into lasting operational capability. We are seeing a "post-pilot wall"—a spike in excitement followed by a plateau, as employees struggle to fit AI into their daily responsibilities.

The next wave of AI is about autonomous action. With Agentic AI poised to handle complex workflows, the gap between knowing the tool and driving business impact is widening fast and traditional skilling strategies can't keep up.

As a strategic follow-up to our previous roundtable, this session dives deep into the "what comes next." We move beyond the "Help Desk" model of AI training to provide the blueprint for an AI Operating Model—a structure where humans define the strategy and govern the outcome, while agents execute the operations.

Join us for a candid discussion on how to bridge the gap between training and accountability, ensuring your workforce is ready to orchestrate the next generation of intelligent automation.

 

What You'll Explore

Instead of a generic discussion, we will tackle the critical questions facing L&D and Business Leaders today:
  • The Competency Shift: Most L&D teams focus on "AI Literacy." How must our curriculum evolve to teach "Agentic Orchestration"— the ability to supervise autonomous systems rather than just use tools?
  • The Operating Model: Why does intelligent automation often stall in silos? How can we design a cross-functional operating model that bridges the gap between technical architecture and business reality?
  • Solving the Accountability Gap: In a multi-agent ecosystem, where does human ownership begin and end? How do we build governance frameworks that ensure transparency without slowing down innovation?
  • Defining ROI Beyond Efficiency: How do we measure the business impact of an Agent-Enabled Workforce? Are we measuring time saved, or the capability to execute new business models?

Event Details

  • Date: Thurday, March 26, 2026
  • Time: 11:30am – 2:00pm
  • Location: Xebia Office, 3399 Peachtree Rd NE Ste 1100, Atlanta, GA 30326

Agenda

11:30AM – 12:30PM Arrival & Networking Lunch
Enjoy a catered lunch while connecting with Heads of L&D, AI Center of Excellence leaders, and business sponsors driving workforce transformation.
12:30PM – 1:30PM

Panel Discussion: The Operating Model of AI Capability
An in-depth conversation dissecting the barriers to adoption and the structural changes needed to make AI stick. 

Discussion Topics:
• Why AI Enablement Fails: Identifying the friction points between skilling and doing.
• Beyond Literacy: Moving from general awareness to role-specific ownership.
• Governance & Accountability: Who owns AI adoption — HR, Tech, or the Business?

1:30PM – 2:00PM  Open Q&A & Networking
Continue the conversation, share your organization's specific hurdles, and connect directly with speakers and fellow attendees. 

 

Who Should Attend?

Ideal for leaders shaping the future of work:
  • Heads of L&D / Workforce Transformation: Looking to prove ROI on AI skilling initiatives beyond course completion rates.
  • AI Enablement & COE Leaders: Seeking to operationalize AI across business units and avoid silos.
  • Business Leaders & Sponsors: Who need to drive adoption and accountability within their specific teams.
  • HR + Risk Executives: Interested in the governance of AI adoption and workforce capability.

Panelists

Panelists details awaiting

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