From Experiments to Enterprise: AI's Next Role in Retail
Winning in this environment will require more than adding AI to existing processes; it will require rethinking how retailers create relevance, make decisions, and build lasting customer relationships.
AI is moving beyond a tool for productivity to become an active participant in commerce. Consumer agents can already help shoppers navigate an overwhelming choice of products, while enterprise agents are beginning to make decisions across marketing, merchandising, inventory, fulfilment, and customer service.
This creates a fundamental opportunity — and challenge — for retail leaders. The traditional customer journey is being compressed and reshaped, while the boundaries between digital experience, operations, and commerce are beginning to disappear. Winning in this environment will require more than adding AI to existing processes; it will require rethinking how retailers create relevance, make decisions, and build lasting customer relationships.
Bringing together senior retail executives, Xebia, and AWS, this invitation-only conversation will explore how leaders can move from isolated AI experiments toward an enterprise-wide strategy for the next era of commerce.
Key points:
-
How will AI reshape the customer journey from discovery and recommendation through to purchase and loyalty?
-
Which parts of the retail enterprise are most ready for autonomous decision-making today?
-
What will distinguish retailers that successfully scale AI from those that simply experiment with it?
Location: Cathedrale (Poster Room) at 112 E 11th St, New York, NY 10003, United States
Date: October 15th, 6pm ET
Agenda
| 6:00 PM | Registration, Networking, and Drinks Reception |
| 6:30 PM | Welcome address by The Ortus Club |
| 6:40 PM | Setting the Stage: Xebia and AWS |
| 6:45 PM | Roundtable discussion over dinner |
| 7:45 PM | Discussion brought to a close. Drinks and networking |
Who Should Attend:
-
Leaders interested in navigating the agentic retail revolution
- CIOs, CDOs, CDGOs, CTOs, CAIOs, CMOs, VPs of Retail, AI, Data, Enterprise Architecture, Digital Transformation and other senior decision-makers.
To encourage a natural conversation, space is limited. Request your seat below.