Welcome to the Transformation Kitchen Real-World Examples: How AI Elevates Customer Centricity
- When: Wednesday, September 24, 2025
- Where: Xebia Switzerland, Talstrasse 41, Zurich
- Next Event: Sign-Up
A space to explore, experiment, and exchange ideas on transformation in all its forms.
The Transformation Kitchen is Xebia’s community-driven meetup series, designed to bring people together around the many flavors of transformation. Originally known as the Agile Practitioner Club, the Kitchen has evolved into a broader platform where professionals can learn, connect, and share practical insights on organizational, agile, and digital change.
What You Can Expect
- Interactive Sessions
Each meetup is an opportunity to participate in hands-on workshops and engaging presentations. Sessions are designed to be practical and immersive, encouraging real-time exchange and collaboration. - Broader Perspectives
While agile practices remain a core theme, we embrace all kinds of transformation approaches. From organizational change to digital innovation, there is space to explore new techniques, tools, and mindsets. - Community and Networking
The Transformation Kitchen is a welcoming, open space for professionals to connect, exchange experiences, and inspire each other. Whether you are a transformation lead, coach, developer, or strategist, you will find value in the conversation.
Our Next Transformation Kitchen: Real-World Examples: How AI Elevates Customer Centricity
Why does customer centricity fail in execution? We’ll unpack the common pitfalls and show live demos of how AI turns feedback into action—integrating the Voice of the Customer with automated feedback analysis, dynamic personas, key-user loops, and many other examples.
Expect practical cases using Microsoft Copilot, agentic workflows, and multi-agent systems.
What you’ll experience
- Live demos and short, hands-on exercises
- Real world examples (wins + lessons)
Bring: Your laptop. A Copilot license is helpful but not required.
Join us at our office in Zürich for a compact session with demos, Q&A, and networking.
Ways to Get Involved
Join our Meetup Group or sign up directly on this website. We are looking forward to welcoming you to Zurich!
